Frequently Asked Questions

Can I use the bot on multiple servers at the same time?

Yes, you can use HLBot on all supported servers at the same time.

Is there any way to get the bot for free?

You can share your referral link, follow our social media where we run contests, or watch YouTube videos about HLBot where you might also find token codes.

If I bought HLBot for "xyz" server but it stopped working because of security updates, can I get a refund?

No, our product is made for multiple servers. When you buy it, you get access to all supported servers, not just one.

Can I pause my license time?

If you activated your license less than 24h ago and contact support, your license can be canceled and tokens refunded. After 24h, it's not possible to pause the license time.

Can I use the bot on multiple devices at the same time?

No, one HLBot account can only be used on one device at the same time.

Which operating systems does HLBot work on?

HLBot works on Windows 10 - Windows 11 x64. On 32-bit systems the app may not work properly and we don’t recommend using them.

Which servers does HLBot work on?

HLBot only works on servers added by us, listed on the supported servers list.

Does the bot work on official Gameforge servers?

No, and it never will.

Does HLBot work on a Virtual Machine?

No, and it never will.

Does the bot work on mobile servers of the game?

No, and it won’t. We only focus on private Metin2 servers released for PC.

I closed the bot window in the game, how do I bring it back?

Press the "Insert" key on your keyboard.

Unpacking the file failed, how can I fix it?

Download 7zip and use it to unpack the file.

Can I configure the bot functions?

Yes, every function can be configured. To open settings, right-click on the function’s button.

Is there a fishbot in HLBot?

Fishbot is not a core feature of the bot. It’s available on servers where we can make it work. If you’re not sure before buying whether fishbot works on your server, ask on support.

I bought the bot but waithack doesn’t work, can I get a refund?

No, features that affect attack/movement (like waithack/boost) fully depend on server security. We have no control over where or how they work, or if they work at all.

I got banned while using the bot, can I get a refund?

No. Using cheats always comes with the risk of a ban. If you don’t want to get banned, don’t cheat.

I bought the bot for "xyz" server but it turned out it’s not supported, can I get a refund?

No. The list of supported servers is available before purchase. You can only suggest a server to be added here, and maybe it will appear later.

Does HLBot have its own Discord server?

Currently we don’t have our own Discord server and most likely won’t have one.